Customers can return their order within 7 days of receiving it.
Sale Items: Products bought during a sale cannot be returned or exchanged.
Condition: All returns must be in their original, unused condition with all tags and packaging intact.
Discounted Products: Any products bought at a discount are not eligible for return.
Used Items: Returns will be refused if it is clear the item has been worn, washed, or soiled.
To raise a refund request, please submit the form along with your order and return details. Any claims for misprinted/damaged/defective items must be submitted within 7 days of delivery. For replacements and refunds, send us unboxing videos and pictures of the product showing the defects along with the original packaging images.
All refunds will be credited to original mode on payment within 48hrs after the product is received at our Warehouse.
If you receive a defective product, please send us pictures at contact@busypencil.in, and we will assist you.
Note: The Reverse Pick up facility is available on limited pin codes and Rs 80/- fees will be charged for reverse pickup.
Once we receive the returned items in good condition, we will process your refund through the original payment method within 15 business days.
For any other inquiries or requests, please email us at contact@busypencil.in.